1. Information we handle
ChurchOS is a church management platform. Depending on the modules your church uses, the platform may contain information such as member records, family information, ministry records, leadership information, event details, church service records, financial records, pastoral information, worship resources and other information entered by your church.
The church and its authorized users are responsible for deciding what information is entered into the system and who should have access to it.
2. How information is used
ChurchOS uses church information to provide the services and functionality requested by the church. This includes storing and displaying records, supporting church workflows, managing permissions, processing information within enabled modules and maintaining the platform.
We aim to use church information only in ways that are relevant to providing, securing, maintaining and improving the ChurchOS service.
3. Access & permissions
ChurchOS provides user, role and permission controls so that a church can organize access according to responsibilities. Churches should assign access carefully and use appropriate permissions for pastors, administrators, staff, ministry leaders and other users.
Church administrators are responsible for managing their users and reviewing access when responsibilities change.
4. Backups & data protection
We back up church data daily as part of our approach to protecting information and reducing the risk of permanent loss from unexpected incidents.
Backups are an important safeguard, but no online service can guarantee that data will never be lost or that a security incident can never occur. We continuously aim to maintain appropriate operational and technical safeguards for the service.
6. Data retention
Church information may remain in the ChurchOS system for as long as the church uses the service and as necessary to operate the account, maintain records, provide backups and meet legitimate operational requirements.
Church administrators should contact ChurchOS if they have questions about account closure, data export, retention or deletion.
7. Questions about privacy
If your church has questions about how its information is stored, protected, backed up or managed in ChurchOS, please contact us. We want churches to feel comfortable understanding how their information is handled.