1. The ChurchOS service
ChurchOS is a church management software platform designed to help churches organize people, families, ministries, leadership, events, meetings, church services, finance, pastoral care, worship resources, facilities, communication and related administrative activities.
The features and modules available in ChurchOS may change over time as the platform is maintained, improved and expanded.
2. Church accounts and users
A church using ChurchOS is responsible for providing accurate account information and for managing the users who are given access to its ChurchOS environment.
- Church administrators should keep account and contact information reasonably accurate.
- Login credentials should be kept confidential and should not be shared unnecessarily.
- Church administrators are responsible for assigning appropriate roles and permissions to users.
- Users must use the account only for legitimate church-related purposes authorized by the church.
If a user's responsibilities change or their access is no longer appropriate, the church should update or disable that user's access.
3. Church data
Information entered into ChurchOS by a church remains the church's information. Churches are responsible for ensuring that they have the appropriate authority and permissions to collect and enter the information they store in the service.
ChurchOS processes and stores this information to provide the service, support the church's workflows, maintain the platform and protect the operation of the service.
Church data is backed up daily as part of our approach to protecting information against unexpected data loss. For more information, please see our Privacy page.
4. Free trial
ChurchOS may provide a free trial period so that a church can evaluate the platform before deciding whether to continue using it.
The trial is intended for genuine evaluation and setup of the church's ChurchOS environment. Trial availability, duration and specific trial conditions may be changed by ChurchOS from time to time.
Before the trial ends, churches that wish to continue using the service should either make the standard monthly contribution or contact ChurchOS if they need financial assistance.
5. Contribution and pricing
The standard ChurchOS contribution is ₹500 per month. The standard contribution is intended to help support hosting, maintenance, upgrades, technical support and continued development of the platform.
ChurchOS does not separate the standard service into feature-based pricing tiers. Available ChurchOS features are intended to be accessible under the standard plan.
Churches that cannot afford the contribution
We do not want the cost of software to prevent a small church from using ChurchOS. A church that cannot afford the standard contribution may contact us before its trial period ends and request continued free access.
Requests for continued free access are considered individually. Continued free access is not automatically guaranteed and may depend on the circumstances and information provided by the church.
Churches that are able to contribute are encouraged to contribute at least ₹500 per month so that ChurchOS can continue to be maintained and improved.
6. Free church website
Every church using ChurchOS can avail a free church website as part of the ChurchOS offering.
The website is intended to provide a basic public online presence for the church. The exact website features, design options, hosting arrangements, setup process and availability may evolve as the ChurchOS website service develops.
Churches are responsible for the accuracy and appropriateness of information and media they choose to publish on their website.
7. Acceptable use
ChurchOS should be used responsibly and lawfully. Users must not use the service to:
- Attempt to gain unauthorized access to another church, user account or system.
- Upload or distribute malicious software, harmful code or material intended to disrupt the service.
- Use the platform for unlawful activity or to violate the rights of other people.
- Deliberately abuse, overload or interfere with the normal operation of ChurchOS.
- Misuse another person's personal information or access credentials.
ChurchOS may take reasonable action when misuse threatens the security, availability or integrity of the service or other users.
8. Service availability and support
We aim to keep ChurchOS available, reliable and useful for churches. However, online services can occasionally be affected by maintenance, infrastructure problems, network failures, security incidents or circumstances outside our reasonable control.
We may temporarily restrict or suspend access when necessary for maintenance, security, upgrades or protection of the service.
Technical support is provided as part of our ongoing service commitment. Support response times and support channels may vary depending on the nature and urgency of a request.
9. Changes to ChurchOS
ChurchOS is an actively maintained software platform. We may add, modify, improve, replace or retire features and modules over time.
We may also update these Terms & Conditions when necessary. When material changes are made, we will aim to provide appropriate notice or otherwise make the updated terms available through the service or website.
10. Suspension and termination
A church may stop using ChurchOS at any time, subject to any outstanding arrangements that may apply to its account.
ChurchOS may suspend or terminate an account where there is serious or repeated misuse of the service, a security risk, unlawful activity, non-compliance with these terms or another legitimate operational reason.
When an account is closed, questions about data retention, export, deletion or backups should be directed to ChurchOS so that the applicable process can be explained.
11. Service limitations and liability
ChurchOS is provided as a software service to assist with church administration. Churches should maintain appropriate internal procedures and should not rely on software as the sole safeguard for critical records or decisions.
While we take reasonable steps to maintain the service and protect church data, no internet-based service can guarantee uninterrupted availability, absolute security or complete protection against every possible failure or incident.
To the extent permitted by applicable law, ChurchOS is not responsible for losses arising from a user's unauthorized access, misuse of the service, inaccurate information entered by the church, or circumstances outside the reasonable control of ChurchOS.
12. Questions and contact
If your church has questions about these terms, your account, pricing, continued free access, the church website, data or any part of the ChurchOS service, please contact us.
These terms are intended as general service terms and should be reviewed for compliance with the laws and requirements applicable to your organization and jurisdiction.